AI use cases in core operations
Use cases MTK delivers across forecasting, maintenance, energy, finance, documents and data, each with the measure used to judge it.
How use cases start
Every use case starts with a measured pilot
Results depend on each organisation's data, so MTK first agrees the measure and records its current baseline.
The use case then runs on your data in a six-week AI Pilot and is judged against that baseline.
Featured use case
Business operations for every unit on one platform
In a company with several divisions, each unit keeps its own CRM, spreadsheets and targets. The same customer is entered twice, and every report needs queries and currency conversion.
For sales, operations and finance leaders in companies with several divisions, units or teams.
Link
Company data is read in place and linked by its source ID.
Scope
Every record sits in the unit tree, and each role sees its scope.
Target
Targets cascade down the tree in one reporting currency.
Approve
Agents propose updates and reports; a person applies them.
Featured use case
Transport operations from one control tower
Orders arrive by phone and chat, dispatchers plan in spreadsheets, and proof of delivery sits in photos and paper. Nobody knows which truck is free and legal until someone calls.
For road carriers and companies that run their own fleet.
Draft
The AI assistant drafts multi-stop trips from the day’s shipments.
Check
Papers, driving hours, leave and load are checked before a trip is sent.
Deliver
Drivers record arrival, loading and delivery on a phone app, even offline.
Approve
Dispatchers approve every trip; customers receive their own proof.
Featured use case
Every coil traced from supplier papers to signed delivery
Coil lists are typed from supplier papers, own and consigned stock share racks, and accounts are typed twice. Credit checks miss orders approved but not yet invoiced.
For importers, processors and distributors of steel coil.
Read
AI drafts the coil list from supplier papers, with the source of each value.
Receive
Staff scan, weigh and tag each coil from a phone.
Check
Orders pass stock, credit and floor-price checks.
Approve
A named person approves; postings reach the accounting software.
Featured use case
Data centre design review with evidence for every finding
In a data centre design, power and cooling run across drawings, schedules and specifications. Reviewers check by hand that every path stays up when a component is maintained or fails, and repeat the check at each revision.
For design reviewers, MEP engineers, data centre developers, and commissioning and due-diligence teams.
Read
Drawings, schedules and specifications become one design model, with each value linked to the page, drawing element or cell it came from.
Check
Rules take each component out of service in turn and trace what loses power or cooling, flagging single points of failure and capacity gaps.
Compare
Each revision is compared with the previous one, so findings it introduces or resolves stand out.
Approve
A reviewer accepts or rejects each finding with a reason, then signs off the revision. Every decision is recorded.
Forecasting and planning
Forecasts that feed sales, stock and cash decisions.
Demand forecasting
Forecasts by product, channel and region, built on sales history.
Measured by
Forecast error against the current method
Delivered with
Applied AI & Agents
MTK Predictive
Industries: Manufacturing · Retail & Consumer Goods
Inventory optimisation
Reorder points and safety stock calculated from demand forecasts and supplier lead times.
Measured by
Stock turns and stock-out rate
Delivered with
Applied AI & Agents
MTK Predictive
Industries: Distribution & Logistics · Retail & Consumer Goods
Cash-flow forecasting
Cash in and out forecast from orders, receivables and payment schedules.
Measured by
The gap between forecast and actual cash
Delivered with
Applied AI & Agents
MTK Predictive
Industries: Any industry
Maintenance and anomaly detection
Early warnings from equipment and meter data.
Predictive maintenance
Early warning of equipment failure from sensor data and maintenance history.
Measured by
Unplanned downtime
Delivered with
Applied AI & Agents
MTK Predictive
Industries: Manufacturing · Energy & Utilities
Energy anomaly detection
Alerts when consumption departs from a site's normal pattern, tracked until resolved.
Measured by
Alerts resolved and kWh of waste avoided
Delivered with
Applied AI & Agents
MTK Energy
Industries: Manufacturing
Energy and emissions
Consumption, load and reporting for factories, buildings and retail chains.
Energy monitoring
Meter data from sites, lines and equipment brought into one view.
Measured by
Energy per unit produced
Delivered with
Data & AI Platforms
MTK Energy
Industries: Retail & Consumer Goods · Construction & Real Estate
Load forecasting
Hourly load forecasts to move flexible work to off-peak periods.
Measured by
Electricity cost per time band
Delivered with
Applied AI & Agents
MTK Energy
Industries: Manufacturing · Energy & Utilities
Energy and emissions reporting
Consumption and emissions reports prepared from measured data for internal and regulatory use.
Measured by
The time each report takes
Delivered with
Data & AI Platforms
MTK Energy
Industries: Manufacturing · Energy & Utilities
Order-to-cash and approvals
AI that prepares the decision, with a person approving it.
Credit-checked order release
An agent checks credit limits, overdue debt and stock, proposes a decision, and a person approves the release.
Measured by
Order corrections and overdue debt
Delivered with
Applied AI & Agents
MTK ERP
Industries: Distribution & Logistics
Late-payment prediction
Receivables ranked by payment risk so collections teams contact the right customers first.
Measured by
Days sales outstanding
Delivered with
Applied AI & Agents
MTK Predictive
Industries: Distribution & Logistics
Approval workflows with AI review
AI summarises each request and flags anomalies, so approvers decide with the relevant facts in front of them.
Measured by
Approval time
Delivered with
Intelligent Enterprise Applications
MTK ERP
Industries: Construction & Real Estate
Documents and AI assistants
AI that reads and checks documents, and answers questions with sources.
Document intelligence
Invoices, orders and contracts read into structured records, with uncertain fields sent to a person for review.
Measured by
Handling time per document
Delivered with
Applied AI & Agents
MTK Intelligence
Industries: Distribution & Logistics · Construction & Real Estate
Enterprise knowledge assistant
Answers drawn from company documents and policies, each with a link to the source it came from.
Measured by
Time to find an answer
Delivered with
Applied AI & Agents
MTK Intelligence
Industries: Energy & Utilities
Data centre design review
Drawings, schedules and specifications read into one design model, then checked for single points of failure across power and cooling, with evidence for each finding.
Measured by
Review time per design revision
Delivered with
Applied AI & Agents
MTK Intelligence
Industries: Construction & Real Estate
AI sales assistant
Sales teams ask questions of live sales data and receive figures that trace back to source records.
Measured by
Time to obtain figures
Delivered with
Intelligent Enterprise Applications
MTK ERP
Industries: Retail & Consumer Goods
Transport operations
Planning, dispatch and proof of delivery, with AI drafting and people deciding.
Transport operations control tower
Multi-stop trips planned on a dispatch board that checks vehicles and drivers, with proof captured in a driver app.
Full storyMeasured by
Planning time and hours to confirmed proof
Delivered with
Applied AI & Agents
MTK ERP
Industries: Distribution & Logistics
Data, ERP and AI governance
The foundations other use cases depend on.
Business data in one model
ERP, CRM and file data combined in one model, so dashboards and AI use one definition of each KPI.
Measured by
Duplicate KPI definitions removed
Delivered with
Data & AI Platforms
MTK Intelligence
Industries: Construction & Real Estate
Business operations on one platform
Sales, targets and bids for every unit on one platform, with company data linked in place and agents that propose.
Full storyMeasured by
Weighted pipeline by unit and days to close a period
Delivered with
Intelligent Enterprise Applications
MTK ERP
Industries: Any industry
AI-native ERP for distribution and manufacturing
Sales, inventory, receivables and finance in one ERP, with an AI assistant for questions, summaries and drafts.
Full storyMeasured by
Order processing time
Delivered with
Intelligent Enterprise Applications
MTK ERP
Industries: Manufacturing · Distribution & Logistics
AI governance starter
A use-case register, AI policy, evaluation tests and decision log, set up before the first model reaches users.
Measured by
Use cases with a named owner
Delivered with
AI Strategy & Transformation
MTK Intelligence
Industries: Any industry
Plan your first AI use case with MTK
Share your goals and constraints. MTK will propose a starting point and a practical plan.